Reviews - Naïve

Reviews is the primitive for reputation analysis across major review ecosystems. Use it to monitor customer sentiment, compare competitors, track rating changes, and correlate review trends with social engagement.

Reviews is a use-case view over Business Data — there is no separate /v1/reviews route. Every call below maps to a /v1/business/... endpoint (Google/Trustpilot/TripAdvisor reviews + social engagement). There is no dedicated SDK sub-client; use the CLI (naive business ...) or the Business Data REST/MCP surface.

CLI First

# Google business profile + review summary (live)
naive business google my-business-info --keyword "pizza new york" --location-code 1023191

# Trustpilot reviews (async)
naive business trustpilot reviews --domain "example.com"

# TripAdvisor reviews (async)
naive business tripadvisor reviews --url-path "Restaurant_Review-g60763-d12345-..."

# Social engagement metrics (live)
naive business social facebook --targets "https://example.com,https://blog.example.com"

Endpoints

Platform	Endpoint	Description	Speed	Cost
Google My Business	`my-business-info`	Business profile details + rating context	Live	20 credits
Google Reviews	`reviews`	Business review text and ratings	Standard (async)	20 credits
Google Q&A	`questions-and-answers`	Business profile Q&A content	Live	20 credits
Trustpilot	`search`	Discover businesses on Trustpilot	Standard (async)	20 credits
Trustpilot	`reviews`	Retrieve domain reviews	Standard (async)	20 credits
TripAdvisor	`reviews`	Retrieve listing reviews	Standard (async)	20 credits
Social Media	`facebook` / `pinterest` / `reddit`	URL-level engagement metrics	Live	10 credits

Google Reputation Endpoints

Endpoint	Route	Method
`my-business-info`	`POST /v1/business/google/my-business-info`	Live
`reviews`	`POST /v1/business/google/reviews/task`	Standard (async)
`questions-and-answers`	`POST /v1/business/google/questions-and-answers`	Live

Parameters

Param	Type	Required	Default	Description
`keyword`	string	Yes	—	Business query/name
`location_code`	number	No	—	Location code
`language_code`	string	No	—	Language code
`depth`	number	No	100	Review depth (`reviews`)
`sort_by`	string	No	most_relevant	Sort mode (`reviews`)

Trustpilot + TripAdvisor (Async)

Both providers use submit/check/retrieve task flow:

Submit POST /v1/business/{platform}/{endpoint}/task
Check GET /v1/business/{platform}/{endpoint}/tasks-ready
Retrieve GET /v1/business/{platform}/{endpoint}/task/:id

# Trustpilot reviews
curl -X POST https://api.usenaive.ai/v1/business/trustpilot/reviews/task \
  -H "Authorization: Bearer nv_sk_your_key" \
  -H "Content-Type: application/json" \
  -d '{ "domain": "example.com" }'

# TripAdvisor reviews
curl -X POST https://api.usenaive.ai/v1/business/tripadvisor/reviews/task \
  -H "Authorization: Bearer nv_sk_your_key" \
  -H "Content-Type: application/json" \
  -d '{ "url_path": "Restaurant_Review-g60763-d12345-..." }'

const trustpilotTask = await fetch("https://api.usenaive.ai/v1/business/trustpilot/reviews/task", {
  method: "POST",
  headers: {
    "Authorization": "Bearer nv_sk_your_key",
    "Content-Type": "application/json",
  },
  body: JSON.stringify({ domain: "example.com" }),
}).then((r) => r.json());

const tripadvisorTask = await fetch("https://api.usenaive.ai/v1/business/tripadvisor/reviews/task", {
  method: "POST",
  headers: {
    "Authorization": "Bearer nv_sk_your_key",
    "Content-Type": "application/json",
  },
  body: JSON.stringify({ url_path: "Restaurant_Review-g60763-d12345-..." }),
}).then((r) => r.json());

Platform	Route	Purpose
Facebook	`POST /v1/business/social/facebook`	Likes, shares, comments for target URLs
Pinterest	`POST /v1/business/social/pinterest`	Pin counts for target URLs
Reddit	`POST /v1/business/social/reddit`	Submission metrics for target URLs

Request body for all platforms:

{
  "targets": ["https://example.com", "https://blog.example.com"]
}

Typical Workflow

Agent receives task: "Audit our online reputation"
    │
    ├─ POST /v1/business/google/my-business-info
    │   { keyword: "brand name city" }
    │   → Ratings baseline and business profile
    │
    ├─ POST /v1/business/google/reviews/task
    │   { keyword: "brand name city" }
    │   → Google review task ID
    │
    ├─ POST /v1/business/trustpilot/reviews/task
    │   { domain: "brand.com" }
    │   → Trustpilot task ID
    │
    ├─ POST /v1/business/tripadvisor/reviews/task
    │   { url_path: "Restaurant_Review-..." }
    │   → TripAdvisor task ID
    │
    └─ POST /v1/business/social/facebook
        { targets: ["https://brand.com"] }
        → Engagement context alongside reviews

​CLI First

​Endpoints

​Google Reputation Endpoints

​Parameters

​Trustpilot + TripAdvisor (Async)

​Social Engagement Endpoints (Live)

​Typical Workflow

CLI First

Endpoints

Google Reputation Endpoints

Parameters

Trustpilot + TripAdvisor (Async)

Social Engagement Endpoints (Live)

Typical Workflow