About
One bad review on Google can cost a local business $30,000 in lost revenue — and most businesses have no system for managing their online reputation. Your Reputation & Review Manager monitors review platforms around the clock, crafts professional responses to negative reviews that demonstrate accountability, builds automated review solicitation campaigns that flood profiles with five-star ratings from happy customers, and flags reputation threats before they spiral. Your SEO / GEO Manager ensures positive content ranks above negative mentions by building optimized profiles, press pages, and local citations. Your Cold Email Outreach Manager targets businesses with poor review profiles using outreach that quantifies exactly how much revenue they're losing to bad ratings. Reputation is the new currency — you're the bank.
Key features
24/7 review monitoring across Google, Yelp, BBB, and industry-specific sites
Professional response templates and crisis communication playbooks
Automated review solicitation campaigns that increase five-star volume
Negative review suppression through SEO and positive content promotion
Client acquisition targeting businesses with sub-4-star Google ratings
Monthly reputation scorecards with sentiment trends and competitive benchmarks
Use cases
Solo founders
Launch and run your reputation management service without hiring a team. Deploy all 3 AI employees and start generating revenue from day one.
Existing businesses
Add AI-powered automation to your current operations. Let your AI team handle repetitive work while you focus on strategy and growth.
Agencies & freelancers
Use this template as a white-label solution for clients. Customize the employees to match each client's brand and needs.
Side projects
Test business ideas with zero overhead. Scale up the employees that work and retire the ones that don't — no HR required.
Ideal for
Marketing professionals who understand the revenue impact of online reviews, agency owners adding reputation management to their local business stack, and entrepreneurs targeting the millions of businesses losing customers to bad ratings.
Revenue model
Monthly retainers from $500–$3,000 per client. Crisis management packages at $2,000–$10,000. Reputation agencies on Naïve serve 40+ local businesses with templated workflows and high margins.
Connections
Tools used
Your AI team
These 3 employees work together autonomously to run your reputation management service.
Reputation Manager
Monitors reviews, crafts responses, tracks brand sentiment, and runs reputation repair campaigns across platforms.
SEO / GEO Manager
Keyword research, on-page SEO, AI citation strategy, and rank tracking to dominate organic search.
Cold Email Outreach Manager
Builds prospect lists, writes personalized cold sequences, manages deliverability, and books meetings on autopilot.
Ratings & Reviews
Good fit for a small team like ours. Performance is acceptable for our volume. Glad we did not overthink the rollout.
Fits our workflow better than we expected. Reasonable default choices most of the time. Would try again on a new project.
Does what we needed without much fuss. Reporting is basic but usable. Support has been fine the few times we needed it.
We have been happy with the consistency. We use it alongside manual review. Fine for now.
Aligned with how we already work. We still check the important stuff ourselves. Hope this helps someone deciding.
We would use it again in a similar situation. Turnaround feels predictable. Would try again on a new project.
No surprises so far — that is a good thing. Keeps context better than our last approach. Not perfect, but fair value.
No surprises so far — that is a good thing. Keeps context better than our last approach. Reasonable for the price point we expect.
Good fit for a small team like ours. Performance is acceptable for our volume. Hope this helps someone deciding.
Fine for our current stage. Communication has been fine. Better than doing it all by hand.
Does not get in the way of the rest of the team. Output is consistent enough to trust at a glance. We might upgrade later — not urgent.
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